Where is my order?Updated 2 months ago

Order Shipped? Here’s What You Need to Know

📦 Delivery Timeframes:

• Orders typically arrive within 1–4 business days once picked up.
• Rural addresses: Allow an extra 1–2 business days from the rural drop point.

🚚 Tracking Not Updating?

• Our couriers pick up orders in the afternoon, so tracking may not update until later in the day. 📍🔄

Haven’t Received a Shipping Confirmation Yet?

Your order might still be processing due to:

🔹 Order Not Packed Yet: Our team is working on it and will dispatch it soon. If an item is unavailable at the allocated store, we’ll find the next available stock location.

🔹 Stock Issues: If there’s a delay due to stock availability, we’ll contact you as soon as possible.

🔹 High Order Volumes: During busy sale periods, processing times may be longer. Thanks for your patience! 🛍️

Need further assistance? Let us know! 😊